Terms of Service
Terms governing the use of services provided by ulakBELL. English translation of the Turkish text published on ulakbell.com; the Turkish original prevails.
1. General Terms
By accessing the UlakBELL website or using our services, you fully accept these Terms.
The Terms constitute a binding agreement between you and UlakBELL.
Users agree to use the services solely in accordance with these Terms.
2. Description of Services
UlakBELL offers AI-powered communication management systems. These services include, but are not limited to:
Customer Relationship Management (CRM):
Organization and analysis of interactions and customer data.
Call Center Solutions:
Integration and management of voice and written communication services.
Social Media Management:
Management of all communication channels through a single platform.
Automation Solutions:
AI-based tools for automating repetitive tasks.
UlakBELL reserves the right to change the scope of its services or add new services from time to time.
3. User Obligations
While using the services, users:
Agree to use the services only in accordance with laws, regulations, and these Terms.
Undertake not to use our services for any illegal, harmful, deceptive, or misleading purpose.
Refrain from conduct that may hinder or harm other users' enjoyment of the services.
Agree to keep account information accurate and up-to-date; to ensure the security of user accounts.
Prohibited Activities:
Sending spam, spreading malware, or manipulating any system.
Sharing content that infringes intellectual property rights.
Performing actions that may damage UlakBELL's infrastructure.
4. Intellectual Property Rights
All content, design, software, text, graphics, logos, and other materials related to the website and services are owned or licensed by UlakBELL.
This content is protected by national and international copyright laws.
Users may not copy, distribute, modify, or use this content for commercial purposes without UlakBELL's prior written permission.
UlakBELL reserves the right to initiate legal action in case of infringement of intellectual property rights.
5. Limitation of Liability
UlakBELL does not guarantee that the services will be uninterrupted or error-free.
Users assume all risks that may arise from the use of the services.
UlakBELL does not accept responsibility for the following:
Interruptions that may occur in accessing the services.
Misuse or negligence by the user.
Technical malfunctions originating from third parties.
Indirect, incidental, or consequential damages.
The services are provided "as is" and "as available".
6. Modifications
UlakBELL reserves the right to modify these Terms at any time.
Modifications will be effective from the date they are published on the website.
Users are responsible for regularly reviewing these Terms to stay informed of changes.
7. Termination
UlakBELL reserves the right to terminate user accounts or cease their access to the services if users violate these Terms.
8. Contact
For any questions or requests, you can contact us: